Question 1

Do you offer same-day emergency appliance repair?

Accepted Answer

Yes, same-day service is available for most appliance repairs. Call as early in the day as possible to get the best chance of a same-day appointment — we'll confirm a specific arrival window when you book.

Question 2

My refrigerator is leaking water and I smell something burning. Is it safe to keep using it?

Accepted Answer

If you notice a burning smell, unplug the appliance immediately and don't use it again until a technician has inspected it. A burning smell can indicate an electrical fault, which is a genuine fire risk.

Question 3

My gas oven or stove won't ignite. What should I do?

Accepted Answer

Turn off the gas supply to the appliance and avoid repeated ignition attempts. A faulty igniter can allow gas to build up, which is dangerous. Call us for professional service rather than troubleshooting a gas appliance yourself.

Question 4

Do you charge extra for emergency or same-day appointments?

Accepted Answer

Same-day appointments are billed at our standard diagnostic fee — there's no separate emergency surcharge on top of it.

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